This is why people pay a premium for Apple products. If you need to make any of the changes later, then simply go to the confirmation email and click the options there. Here are a few suggestions for getting good results: 1. The Genius Bar is merely for the purpose of tech support. Then I tried calling the store and the recording said I could only make an appointment by using the web site. There is a wide range of options which are available, but to get a Genius Bar to appoint, you have to choose a Bring in for Repair.
Now the big question is what kind of product I want help with. Very handy if my 5pm Genius Bar appointment gets overtaken by traffic! Many problems can be solved by users on their own by following some of the instructions. If you expect to be paying for any repairs, you may face some difficult decisions. As you can see, the app knows you have a reservation and changes the interface as appropriate: A handy tip is that if you need to reschedule your appointment, you can do that directly within the iPhone app too. If you want to learn how to use your products, Apple has other in-store options for the same. I think that this situation is one of those. I cannot do that without a telephone call on my iMac.
But if you need in-person, or any type of expert help, the process for getting help can be so much frustrating and confusing. Installed the app Apple Store on that today and discovered that it will indeed let me make a Genius Bar appointment. I went around and around and around three successive days I'm a slow learner and did the in store reservation and then went home again. Is it possible to actually make an appointment at the local Apple Store Genus Bar directly from my iPhone? Bring Apple problems to Apple Not surprisingly, the Genius Bar is best suited for problems with Apple products. This will result in a page listing your products; choose your product and follow the prompts from there.
Bring in the hardware If possible, have on hand all the hardware required to demonstrate your problem. The only problem with Apple's Genius Bar is that getting a sit-down with a Genius is nearly impossible if you don't have an appointment. Geniuses are less likely to help—and may even refuse to do so—with problems involving third-party hardware and software. The Genius Bar, a free feature at Apple Store retail locations, is Apple's solution to any possible problems you might have. Tap on it to learn more.
Click the appointment slot that is convenient for you. I've been trying to figure this out on and off for more than a week. Amongst my Apple herd is an iPod Touch. For example, if you are having a problem getting your MacBook to connect wirelessly to your AirPort Base Station, bring both the laptop and the AirPort. The Genius Bar is incredibly popular. In either case, the time has arrived for a trip to the Genius Bar.
One of the non-Geniuses or perhaps she was a Genius off duty in the store did make an appointment in the store for me on her tablet. How are people not freaking the f out about this everywhere?! You can make an appointment at the Apple Store and come back later, but Apple also lets you save time by making appointments online ahead of time. . And it's not like the Genius Bar was full - they had plenty of openings. In most cases, the Genius Bar will call you up within minutes of your appointed time.
But since Apple Stores are always so busy, you should make an appointment in advance if you want to get help at any point of time. Now that you have it installed, I encourage you to allow it access to your location so it can automatically figure out your closest stores and to send you notifications to remind you of upcoming appointments. Using the Apple store app on my iPad the appointment was scheduled without a problem, just like it used to be through the web site. So, it may be they are concentrating on letting iDevice users have first choice at the Bar and computer people second. You may also like to read:. The Genius Bar reservations page displays a timetable with the number of available appointments for morning, afternoon and evening on given days.
And of course bring your Mac with you. And since my problem was with email, I did not receive the appointment confirmation by email and missed the first one. I could have bought a new laptop every year for the price I paid for this Mac and now they make it impossible to make a Genius bar appointment?! Many repairs cost almost as much as a replacement. This will result in a page listing your products; choose your product and follow the prompts from there. .
This article makes it much more easier. I didn't clue in to the difference at the time but today someone kind clued me in to loading the Apple Store app. The reps at the store are always great, but the system had really degraded. About a week and a half ago, I went to an Apple Store's page and was easily able to make a reservation for the Genius Bar. One of the best things which is about being an Apple customer is being able to get one-on-one support and training from the Genius Bar at one of the nearest Apple Store. Maybe if we all complain, Apple will see how they are disappointing us and allow us to make appointments online but I believe that corporate wide it is currently impossible to do so. If you purchase , that extends it for another two years.