Have had Sky Q for nearly 2 years with no previous problems however I have recently been experiencing sound drop out as mentioned above and it is really annoying! Repeat these steps for another Sky Q Mini box, if you have one. Last but not least, if the problem still persists, turn off Eco mode and this may help solve the issue. Our complete guide on how to get the most out of Sky Q, the brilliant new multi-room Sky service. I always use Amazon for leads and something like this currently at £6. I was hoping for a seamless upgrade to deliver the promised improvement in wifi performance throughout the house.
Then I just got ratted off and connected an ethernet cable which also had given the same 'no internet response' and did a reboot of the main box. Buffalo has a nice diagnostic routine that checks to see if you have Internet connectivity and that your router is configured properly. The default installation option is to have the main Sky box connected to your existing 2. Not surprisingly, once I set it all I got was the same error. Difficult configuration The problem: How long does it usually take you to set up your router? I tried optical cables to no effect and the only thing that seems to have worked literally just tried it is setting sound to normal. I had no connectivity problems via wifi but the mini in the kitchen gave up the goose and was replaced. The kids are using up all their mobile data at home.
For instance, the Sky+ app for iPhone, iPad and Android devices allows you to control your Sky box in all of the usual ways. Removed the cable and tried wireless -- Error. Any tips or hints would be greatly received. Seems that there must be a software start-up bug when it came out of Eco. And how about getting your wireless printer to connect to your network? How the mesh network works depends on whether you have Sky broadband and a Sky Q hub, or a regular broadband connection. Related: Mini images not loading Some users have reported that content images are not loading on their Sky Q Mini box, and that powering the mini itself off and on again is proving ineffective. I disabled wireless on the mini connected via powerline as I found it wanted to be the prominent hotspot for the other minis and our smartphones etc.
I looked for possible solutions, and while I didn't find one router that addressed all my concerns, I did discover features -- and routers -- that could make things a lot easier. If you're already using Ethernet, skip this step. Repeat these steps for every Mini box on the network. I have an adaptor at the hub, the silver and the mini. Sky Q appears to have an issue with 5. Set up your main box You need to connect your main Sky Q box to your Hub properly.
Fast forwarding, for example, can be done by tapping right with each tap increasing the forward speed — as opposed to trying the new swiping gesture that can be tough to get the hang of. When he's not busy in an otherwise hectic life he takes time to blog on all things that warrant an online opinion. Try connecting with a different device. I turned wifi off on both the silver and the mini. You should now be able to connect.
Wait until the wireless light turns solid green. But the sky problem seems to be the most common, and of course no connection means no on demand service. D These and the foregoing posts are not very encouraging to people like me who are about to go for the Smart Hub 2 with their existing Sky Q set ups. To check if it is, go to Settings, Network, Setup and highlight the Status box. Does it crash, or are any of the buttons unresponsive? When the connected light turns on, your Booster is ready to go. Had Q for one day and Mini box wouldn't connect to the Q box this morning both Q and Mini connected wirelessly. I cant get the mini to connect to the sky q silver box over powerline adaptor.
Check out our to learn everything this new feature is capable of. To fix this, press and hold the reset button on the back until the power light starts flashing. Make sure your device in this case sky wireless is all switched on. Whether Sky Q will be updated more frequently remains to be seen. You can still use the touch pad like an old school directional pad by tapping the top, bottom or sides. © 2019 All Rights Reserved.
This brings up a hidden menu. To connect your optical lead, do the following: Locate the Optical Out port on the back of your Sky Q box Insert one end of your Optical lead into the Optical Out port on the back of your Sky Q box Insert the other end of the Optical lead into a suitable input on your Amp Once connected, you will need to ensure that Sky Q is set properly to output over the Optical Lead. Check out our for all you need to know. When your box restarts, click the Home button on the remote. To restore the images, try unplugging the main Silver box from the wall and replugging it in. If you see the name of your home network, your Sky Q box is set up correctly. All working fine again, but demonstrates maybe why people are finding that after a period of things working fine, suddenly things go awry.