After such an experience, I agreed to take my business elsewhere. An all new release of Chilton Car Care is coming soon. Their kindness and professionalism is second to none and I will be referring all of my friends here if they need auto body work done! If I could give more stars I would! As a business owner and a Christian I am disgusted with the way they treat their customers. I tried to reach the owner Mike Chilton and have been unsuccessful. I showed up a month after they had my truck and it had not been touched and was sitting windows wide open and dirt and dust was everywhere.
Chilton's editors consider warranty times, component locations, component type, the environment in which technicians work, the training they receive, and the tools they use when calculating a labor time. You can also search near a city, place, or address instead. The size and location of the damage will determine if this is the appropriate technique to repair your vehicle. Bob never got my approval to do the work and he started the job anyway. If it does, follow its instructions to enable Location Services for Safari.
Sounds ridiculous but I must admit that I was very impressed by how Mr. I now found my body shop! Cecil and everyone else I came in to contact with was professional, friendly, and the shop was spotless. Where was that communication from the beginning? And we want you to come along on the ride! I took my car in for an estimate, someone backed in to me. There was a dent from the accident that wasn't fixed. The labor guide allows the shop manager to indentify the productivity of technicians as individuals and as a group.
They say they didn't know about the paint, so back in the shop to re paint the doors which took another two weeks. And Alex had the opportunity to review Cecil's report and insurance agent. Stan Kirkland does his work. Our certified technicians are trained to work on all makes and models and participate in ongoing education programs on the latest vehicle technologies and materials. . The car came out great and I was thoroughly impressed with the professionalism of Chilton.
Quick in and out on the first visit to have the car seen and photographed for the repair appraisal at 7am so I could make it to work on time. We are here 24 hours a day, seven days a week to offer help when you need it most. This can save you time and money! After hearing nothing for a week, I followed up. They answered all of my questions and ensures me that my vehicle will be well taken care of. Dropped my car off around 930 am and was able to pick up, perfectly aligned, by 11 am.
My car was pretty dirty going in, boy was I surprised! I couldnt figure it out how to fix a new one even after watching many youtube videos. I asked for two quotes, one if I went through insurance and the second if I paid for the work on my own. Many of the the older Automotive Labor Time Guide manuals are used because they are out of publication now. This is typically a two to three day repair. I had to keep calling them every single time to get any kind of updates.
I hope I never have to deal with them again. I was recommended by Geico to get appraisal at this shop. Five stars for sure for Chilton Auto Body in San Carlos. Thank-you everyone there that worked on it. Before I could even ask, he had already comped me two more days of car rental.
They also did a pretty good job about providing me with status updates both by email and phone calls, so customers remain well-informed throughout the process. High praises to the Chilton Auto Body Team! I mostly worked with Bob. The customers benefit from publised insustry standard flat rate time estimates and the customer can expect a reasonable charge for a repair without being overcharged for a particular repair task. He even ordered an uber when i dropped it off to get me to where i needed to go. Our selection of Chilton auto repair manuals is designed to give the do-it-yourself auto enthusiast the confidence to perform basic to complex services on their own vehicles. This is a great option for minor, unsightly damage caused by shopping carts, hail storms, or other unexpected bumps in the road.